Advantages of purchasing from a Toyota authorized dealer
Guaranteed quality of products
Guaranteed quality of maintenance service

Advantages of purchasing from a Toyota authorized dealer

As of today, there are many companies in Azerbaijan that call themselves the “authorized dealers of Toyota” and offer for sale Toyota cars of a doubtful provenance (as a rule, these cars are brought from the USA or the Middle East countries). These companies offer from 1 to 3 years of warranty for the cars, but have neither an adequate supply of genuine spare parts nor the extensive network of service centers nor the trained and qualified personnel. Thereby, the "grey" dealers in fact do not bear responsibility for the quality of spare parts and car repair, and it will be very difficult to present them the claims in case of poor quality maintenance service.

Purchasing the car from an authorized dealer gives many advantages in comparison with the acquisition of a "grey" car.

Guaranteed quality of products

The manufacturing plant offers a 3-year warranty (or 100,000 of kilometers travelled) on all Toyota cars acquired at the authorized dealer network. It is also it is noteworthy that these cars are manufactured in accordance with the European standards of safety, as well as with an allowance for the road and climatic conditions in Azerbaijan.

Toyota company has developed the various versions of its cars for each specific region. It has been made to adapt the car as much as possible to the local operating conditions. As a rule, the cars manufactured for various regions, virtually do not have any difference in their outside appearance. The principal variations in design are hidden inside the car. Thus, when applying to the "grey" dealer, the buyer takes the risk of acquiring the car manufactured for another market and intended for the other climatic and road conditions. Moreover, the genuine spare parts for the car manufactured for the European market essentially differ from the Toyota's spare parts kitting for America or Asia. In addition, an essential advantage of authorized dealer is the complete control over the process of car delivery: starting from the time of its dispatch ex works until the final handover to the buyer.

The authorized dealer bears full responsibility for the safety of cars in transit.

When acquiring the "grey" car, the buyer does not know how and in what conditions the car has been shipped to Azerbaijan, while the damages inflicted as a result of the violation of storage and transportation rules may be unnoticeable at the time of purchasing and may show up during the operational process. Therefore, Toyota cars acquired from unauthorized dealers (even in case of models designed for the European market) are not covered by the factory warranty. In case of detecting the factory defects or failures originated during transportation, the owner of such car is left face to face with the defective car without any chance to protect his/her customer rights.

Guaranteed quality of maintenance service

The authorized dealer network ensures the highest quality of customer service, both at the time of purchasing a car and during its subsequent maintenance. The guarantee of qualitative maintenance service is the highly qualified company staff trained in accordance with the advanced techniques of Toyota; the availability of regularly replenished supply of genuine spare parts and consumables; the availability of special equipment and technical manuals from the manufacturer at the dealer service centers allowing for the performance of scheduled maintenance and complex repair works without the risk of adverse effects for the car.

The quality of works performed during the maintenance service of a car is based on the adherence to the requirements of manufacturing plant. There is also a significant difference in philosophy between the authorized and unauthorized importer. Whereas the primary goal of "grey" dealers is just a profit mark-up, the authorized representatives are challenging another objectives - in the first place, to satisfy all customer requirements and maintain the high reputation of Toyota's brand image at Azerbaijan market.

Acquiring the car from an authorized dealer of Toyota you will perfectly secure yourself against purchasing the "grey" car. We will give you the competent advice about all the issues concerned. All disagreements and disputes will always be settled in favor of the customer. That insignificant amount of money, which can be saved by acquiring the "grey" car, as a rule, afterwards turns into a significant financial costs, loss of time, and sometimes health. Therefore, the better the customer is informed about the advantages of dealing with the authorized car vendors the better he/she will be secured when purchasing the vehicle. The same is true of the qualitative maintenance service, which ensures the reduction of traffic accidents on the roads.